Why is Zappos so successful What theories and concepts apply to this company?
At , we made the decision several decades ago that we didn't want our product to be just about footwear, or outfits, or even on the internet marketing. We made the decision that we desired to develop our product to be about the very best customer support and the very...
Excerpt from file: Why is Zappos so successful What theories and concepts apply to this company? WhatdoyouthinkofTonyHsiehsapproachtohiringandretainingemployees?Howdoesitfitinwithyourviewof motivation? 1. Making a product nowadays is very different from developing a product 50 decades ago. It used to be
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