StopNShopToday, Inc. has had difficulty motivating and retaining key cashiers and wants to provide an incentive to them that will generate improvement in several critical areas of store cashier performance, which include the following:
Increasing total sales revenue
Reducing inventory losses and theft
Improving overall customer service and satisfaction
Improving store cleanliness and housekeeping
Improving attendance and reducing unscheduled absences
Several stores have poor overall sales volume and ongoing chaosbecause ofthe staff taking unscheduled absences. Others have issues with inventory and theft. All the stores want to address cleanliness and customer satisfaction problems.
Overall, officials with the company feel they can commit no more than an additional 200 per employee...
Excerpt from file: StopNShopToday,Inc.hashaddifficultymotivatingandretainingkeycashiersandwantstoprovideanincentive tothemthatwillgenerateimprovementinseveralcriticalareasofstorecashierperformance,whichincludethe following: Increasing Reducing Improving Improving Improving inventory overall total losses
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