Message Strategies: Granting Claims Apology for wrong flower delivery [300 Words]

Message Strategies: Granting Claims Apology for wrong flower delivery [300 Words]


A
Asked by 2 years ago
0 points

A+Solution

Management

Your company sells flower arrangements and gift baskets. Holidays are always a rush, and the overworked staff makes an occasional mistake. Last week, somebody made a big one. As a furious email message from a customer named Anders Ellison explains, he ordered a Valentine's Day bouquet for his wife, but the company sent a bereavement arrangement instead.

Respond to Ellison's email message, apologizing for the error, promising to refund all costs that Ellison incurred, informing him that the correct arrangement will arrive tomorrow (and he won't be charged anything for it), and offering Ellison his choice of any floral arrangement or gift basket for free on his wife's birthday,

Message Strategies
a+tutor

1 Answer

A
Answered by 2 years ago
0 points

Oh Snap! This Answer is Locked

 Message Strategies: Granting Claims   Apology for wrong flower delivery [300 Words]

Thumbnail of first page

Excerpt from file: Surname1 MessageStrategies:GrantingClaimsApologyforwrongflowerdelivery[300Words] Company'sNameandAddress Customer'sNameandAddress Date DearEllison, Ref:Apologyforwrongflowerdelivery Withgreatregretandconcern,wereceivedyouremailhighlightingtheinconveniencescaused

Filename: message-strategies-granting-claims-apology-for-wrong-flower-delivery-70.doc

Filesize: < 2 MB

Downloads: 2

Print Length: 2 Pages/Slides

Words: NA

Your Answer

Surround your text in *italics* or **bold**, to write a math equation use, for example, $x^2+2x+1=0$ or $$\beta^2-1=0$$

Use LaTeX to type formulas and markdown to format text. See example.

Sign up or Log in

  • Answer the question above my logging into the following networks
Sign in
Sign in
Sign in

Post as a guest

  • Your email will not be shared or posted anywhere on our site
  •  

Stats
Views: 61
Asked: 2 years ago

Related