**HCS 325 Complete Course** **Week 1** Individual Assignment: Roles and Functions Paper Prepare a 300+ word paper based on your readings for this week describing “your” definition of the role and application of management functions used by today’s health care managers. Consider the following: What is the most important role or function for a health care manager? What is the most significant aspect related to health care management that you want to gain by taking this class? Use a minimum of two references to support your paper. **Discussion Questions** There are four cyclic steps described as the functions of management. Consider only one of the components described in these functions or processes and describe if and how this component is utilized to enhance the role and function of a health care manager? In the role of a health care manger, you are expected to respond to daily urgent and emergency situations as they arise by mobilizing your staff and available resources to attain specific objectives. How would you describe the function of control involved here? **Week 2** Individual Assignment: Effective Communication Paper Few healthcare workplaces today can be considered true boundaryless organizations. Workplace trends within and outside healthcare are requiring employees to connect with an ever-widening array of co-workers, consultants, off-site employees, and other resources. Whatever form a boundaryless organization takes, sharing knowledge is critical to the organization’s success. Prepare a 700+ paper in which you consider ways in which your organization currently shares knowledge and/or involves employees in formulating solutions to problems. What techniques have been most effective for sharing information and ideas? What techniques were ineffective? How might these techniques be applied or modified in a healthcare work environment? How can technology impact this process as well? Use a minimum of 3 references to support your paper. **Discussion Questions** Which type of organizational structure in health care is more effective and why? What is the difference between informal and formal communication? What impact does it have on change? **Week 3** Learning Team Assignment: Presentation Outline (Word doc) Create a Word document outline for what your Learning Team Power Point presentation will look like in Week 5. In this Word document you will frame the presentation to be given in week 5. Use the requirements given in week 1 to help draft the outline. Although week’s 4 and 5 should not be fully developed they should include surface level-type information. This Word document outline is just a rough draft; I won’t be concerned or dock points if your Week 5 Power Point presentation does not completely match your Week 3 outline. The intent of the W3 Presentation Outline is just to get your team headed in the right direction, so you have a plan of major points which will be presented in the Final Paper. _This assignment is due by Day 7 of Week 3 by midnight MST. Please have your designated team upload your team’s Presentation Outline in his/her Assignments tab._ Discussion Questions Utilization of a SWOT Analysis is a common method of comparing Internal and External factors that impact an organization. What is the benefit of this type of analysis for a healthcare organization? As the manager of a critical care unit, you are noticing inconsistencies in how your employees are recording vital information about patients. What internal and external controls could you set up to improve the record keeping? Why would you use this type of control and what are your thoughts/experiences related to controls in financial or human resource management? **Week 4** Individual Assignment: Motivational Methods Paper Within your organization, upper management has decided that certain changes need to be made and it is up to each manager to start preparing their team for the changes. One of the changes that need to be addressed involves motivational techniques. As manager it is your job to research and understand various motivational methods in order to implement them within the team. _Prepare **a 1050+ paper in which you discuss at least 3 motivational methods you would apply as a manager and how this change can affect the organization. Provide at least three sources in your response.**_ **Discussion Questions** Setting goals can be effective motivation. What should a manager and employee do in order to make goal setting effective? You are a manager of a five-member customer service team. Two members of the team are stars, and the other three members are average workers. The two star team members are competitive, and their competition creates friction within your team. What can you do to respond to this conflict? Why? **Week 5** Learning Team Final Assignment: Power Point Presentation Finalize and submit your Learning Team Power Point Presentation. Make sure that all requirements are met including detailed speaker notes at the bottom of the slides. Some students ask, “Who should the audience be for whom we are writing the Power Point presentation?” The University creates the assignments in the Materials section. I have adapted them somewhat for more clarification, such as this paragraph. I am fine with whatever audience your Learning Team chooses, but one suggestion to keep things simple is that you have the presentation be oriented as if you are the manager of the rehabilitation center, presenting the information to your upper leadership at the corporate office. Please remember to have an Overview of Presentation or Introduction slide in the beginning of your Power Point, and a Conclusion slide at the end (see Organization/Development section of the attached Grading Rubric) **Discussion Questions** What are some appropriate topics for an organization’s formal code of ethics to address? What might be considered an inappropriate topic for the formal code of ethics? How is social responsibility different from ethics? Provide an example of an organization behaving in a socially responsible manner.
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